Hyperlocal Property Supervisors
Relinquish your concerns and entrust us with your peace of mind. At OHG, we ensure that every guest situation and maintenance issue is resolved swiftly and effortlessly, offering round-the-clock assistance tailored for you.
Our property supervisors, maintenance experts, and cleaning personnel reside within minutes of your properties, delivering not only dedicated service but also providing you with comprehensive monthly reports encompassing guest reservations, meticulous maintenance, guest feedback, and astute observations.
Listing Creation & Management
We start by creating the listings for your property using SEO (search engine optimization) to elevate your rental on reservation websites.
Our marketing team understands the algorithms used across multiple platforms and constantly update your listing to ensure it's featured on the first or second page of available rentals to maximize exposure and increase occupancy. We'll keep your listing’s availability up-to-date and manage the listing’s price settings, including seasonal pricing and weekly discounts.
Guest Reservation Management
We seamlessly manage every aspect of guest reservations with an unwavering commitment to excellence. Employing a rigorous vetting process, we meticulously accept or decline trip requests, establishing a personalized connection with guests, addressing inquiries, and overseeing their seamless arrival and departure on your behalf. In the rare instance that guests encounter any concerns during their stay, OHG's dedicated team steps in to swiftly resolve any issues, from a locked-out guest to an interrupted internet connection. Following guests' check-out and a meticulous property inspection, we assume responsibility for soliciting and orchestrating reviews that reflect the unparalleled luxury of your property.
World-class Digital Marketing Strategies
At the heart of every thriving luxury rental property lies the imperative of unparalleled exposure. In a world driven by digital innovation, we recognize that maintaining year-round bookings hinges upon cutting-edge marketing strategies.
With OHG, you gain exclusive access to our extraordinary social media and direct marketing campaigns, surpassing industry standards. Your esteemed property will grace the screens of thousands on our coveted mailing list and reach an audience of hundreds of thousands through our expansive social media network. These elite promotional and marketing tools are effortlessly integrated to showcase the grandeur of your property.
Purchasing, Interior Design, & Photography
Tailored to the opulence of your property, our services are a symphony of luxury and convenience. Whether your home is furnished or unfurnished, our team orchestrates a transformation that epitomizes elegance. Certified short-term rental designers curate a bespoke environment, deftly procuring furnishings and proposing enhancements that elevate both guest experience and operational efficiency.
Once your haven is meticulously crafted, our real estate photographer ensures its grandeur is immortalized in high-resolution imagery, captivating audiences across social media and reservation platforms.
Housekeeping
Upon entering your property, our team springs into action, promptly assessing every facet of the space, paying special attention to high-traffic zones and concealed corners. Our exclusive cleaning protocol boasts an exhaustive checklist encompassing over 60 touchpoints, meticulously sanitizing all areas accessible to your discerning guests.
Rest assured, we leave no room for compromise, eradicating dirt, dust, grime, fingerprints, and any imperfection, ensuring that your cherished rental property maintains a perpetual state of immaculateness, inviting continuous occupancy by the elite.
Maintenance
Owning an exclusive rental property inevitably entails the responsibility of maintenance, a duty that demands utmost precision and expedience. At your disposal, our elite maintenance teams seamlessly manage both routine upkeep and critical emergency repairs, ensuring your property remains a paragon of perfection. With our round-the-clock availability, we stand ready to address any guest concerns, no matter their magnitude.
Moreover, our extensive network boasts steadfast alliances with licensed professionals capable of tackling even the most intricate issues, extending beyond the expertise of our in-house team, to safeguard the impeccable stature of your distinguished estate.
